the idea of the program is to empower the Palestinian civil society and enhance sustainable community mechanisms to use the Social Accountability towards local governments in service provision (Education, health, Infrastructure,…etc), so as to ensure effective participation of citizens in decision-making for the provision of public services through building capacities of participants from CBOs in ten targeted localities from northern, central and southern West Bank to use and practice the Social Accountability.
The main goal of the program is to empower Palestinian civil society to exercise social accountability on local governments in service provision.
• Strengthen local capacity and leadership to advocate for improvements in public services.
• Enhance the enabling environment andsupport national-level action for improved social accountability in which citizen feedback is used to solve problems in service delivery.
• Institutionalize social accountability mechanisms in the work of local government units. • Enhance civic engagement with local governments on services provision issues.
• Promote citizen awareness of their rights and responsibilities in the framework of social accountability. Program outputs:
• Oversight committees formed and launched in 10 localities across the West Bank
• Service needs assessment reports developed and published in targeted localities
• A30-hour Training of Trainers delivered to 30 CBO representatives and a 15-hour Peer-to-Peer training delivered to approximately 300members of oversight committees.
• Citizen report cards developed in 10 localities, producing a perception survey and holding a public hearing session in each locality.
• A total of 10 advocacy campaigns designed and implemented by oversight committees.
• 20 policy roundtable discussions held between community representatives and key service providers (national and local).
• A practice paper on social accountability is produced and disseminated